Shipping policy

Effective date: September 11, 2026
Last updated: November 2, 2026

Where we ship

Blooyn ships items to eligible addresses in the United States and Canada. Checkout confirms whether an address is eligible before payment. If checkout does not offer a shipping method for your address, email support@blooyn.com before placing an order.

Delivery estimates

Estimated delivery for orders to the United States and Canada is 6–10 days.

This is a good-faith delivery estimate, not a guaranteed arrival date. High order volume, address or payment review, inventory issues, carrier delays, severe weather, holidays, and other events outside reasonable control may affect timing. The estimate shown at checkout for the destination controls if it differs from this general estimate.

Shipping charges

Shipping charges are shown at checkout before you submit payment.

Checkout calculates eligibility and displays the final shipping charge before you submit payment.

Tracking and split shipments

When tracking is available, it is provided in the shipping confirmation or order-status updates. Open the order-status link in your order confirmation or shipping email to view available updates. For help finding your tracking details, see Track your order. A carrier may need time after dispatch to display its first scan. An order may arrive in more than one parcel; available tracking is provided for each parcel.

Address changes

Review your shipping address before placing an order. Email support@blooyn.com immediately if you need a correction. We will try to help, but we cannot guarantee an address change after processing begins. Blooyn remains responsible for an address error caused by us or our fulfillment partners.

Delays and unavailable items

If we learn that an order cannot ship within the time stated when you ordered, we will provide any delay notice, revised estimate, cancellation option, or refund required by applicable law. We may cancel and refund an unavailable item rather than ask you to wait indefinitely.

Late, missing, damaged, or incorrect deliveries

If tracking has not updated, a delivery is late, a parcel is marked delivered but cannot be located, or the order arrives damaged, defective, incomplete, or incorrect, email support@blooyn.com promptly with your order number.

For a damaged, defective, incomplete, or incorrect order, keep the product and packaging and include clear photographs of the item, packaging, and shipping label when available. We may ask you to complete reasonable carrier checks while we investigate. Your rights and Blooyn's ordinary responsibility for delivery and conforming goods do not depend on purchasing an optional protection product.

Returned-to-sender and refused parcels

If a parcel is returned to sender because it was refused, could not be delivered, was not collected, or had an incomplete or incorrect customer-provided address, contact support@blooyn.com. We will review the circumstances and explain any available reshipment or refund. We do not shift responsibility for an error caused by Blooyn, its fulfillment partners, or its carrier to the customer.

Cancellations

Email support@blooyn.com immediately with your order number if you want to request cancellation. We can cancel only before processing has progressed too far or the order has shipped. If we cancel an order after payment was collected, we will initiate the appropriate refund to the original payment method. After shipment, our Refund Policy governs any available return.

Contact

Shipping support: support@blooyn.com